Natalia Wojtkowiak

IT / Technical Business Analyst

+48 533 886 667
Poznań ◉
Core Expertise
SQL & Data Validation Reusable queries, root-cause analysis
API / Data-Flow Analysis Raw → Cleansed → Transformed layers
Requirements Analysis ECBA (IIBA) Certified — view credential
Process Modeling BPMN / UML, Draw.io data-flow diagrams
Technical Documentation Data Dictionary, Master Data
Stakeholder Management Clients, Product Owners, tech teams
Experience
Business & Technology Analyst
Teleperformance (formerly Majorel), Poznań
Analytical bridge between ~12 clients, Product Owners, and technical teams, assessing technical feasibility and clarifying business logic across 3 internal teams. Mapped end-to-end data flows from source systems and APIs through Raw, Cleansed and Transformed layers, and validated data across 37 API endpoints spanning 3 regions. Co-created data models, a Data Dictionary and Master Data documentation, and proposed processing optimizations that cut unnecessary data usage and cost.
SQL Azure Databricks Power BI Python Azure DevOps Draw.io
Data Lead (Data Processing Specialist)
mTab
Delivered data and analytics work across 4 concurrent projects for ~4 clients, coordinating with Development, QA, Business Analysts, and Product teams. Ran data validation, reviews and SQL calculations, tested core analytics-system components after a server migration, and led trainings and workshops while building KPI reporting in C#.
SQL C# SPSS PSPP Jira Confluence
Data Analyst
Kynetec
Delivered data cleansing, profiling, tabulation and enrichment for client-facing outputs, and built Excel-based applications to automate recurring reporting processes.
Excel VBA
Quality Assurance Specialist
GlaxoSmithKline
Prepared quality and validation documentation, improved VBA and Excel-based tools, and automated KPI reporting. Supported audits, pilot and manual system testing, and a new system deployment aligned to quality standards.
VBA Excel
Intern
GlaxoSmithKline
Analyzed formulas and calculations, built and improved Excel-based tools, and prepared validation plans, protocols, reports, and reviews.
Excel
Get in touch

Let's Talk Data & Process

I'm always open to discussing business analysis challenges, data-flow design, or new opportunities. Feel free to download my resume, email me directly, or drop me a message below.

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